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Support

Get help with 1Chat AI

📧 Contact Us

Email: support@evirtux.com

We typically respond within 24 hours.

🐛 Report a Bug

Found a bug? Email us at support@evirtux.com with:

Frequently Asked Questions

Is translation really free?

Yes! Google Translate and Microsoft Translator are completely free and don't require an API key or subscription.

How do credits work?

Credits are used for premium features: TTS voice messages, speech-to-text, voice cloning, and AI translations. Each plan includes monthly credits that reset on your billing date.

Can I use my own API keys?

Yes! You can add your own API keys for OpenAI, Anthropic, Google, Groq, DeepSeek, Mistral, OpenRouter, Cohere, and X.AI in Settings. Your keys are encrypted and stored locally.

How do I cancel my subscription?

Go to the Subscription page in the extension and click "Manage Subscription". You can cancel anytime — your plan remains active until the end of the billing period.

Is my data safe?

1Chat AI processes everything locally in your browser. We never store your messages, contacts, or conversations. Voice data is only sent temporarily for TTS/STT processing.